Returns & Exchanges

At PELAGIC, we want you to be completely satisfied with your purchase. If your new gear doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and a return authorization slip to include inside your package.

3

Pack and Ship

Place the items in their original packaging with tags attached, affix the prepaid label to the outside, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing